Integrated Enterprise Resource Planning
i-ERP Solutions
We understand that organisations need efficient, affordable, and scalable tools to manage their workplace processes and drive success.
Our Enterprise Resource Planning (ERP) solution centralises your key business functions, providing you with the tools to make informed decisions, reduce costs, and grow your business more effectively and efficiently. Whether it's order management, inventory control, helpdesk support, or managing account and supplier relationships, Gravity Workplace’s ERP solution is designed to streamline operations, empower your team, and deliver enhanced customer satisfaction.
Customer Experience
Accounts Manager
Unlock Efficiency and Enhance Relationships
Centralise your client and supplier data to drive smoother operations, stronger relationships, and better decision-making.
Client Accounts
Manage and track all client-related data, including account details, interactions, and performance
Client Contacts
Keep a detailed record of all client contact information to ensure effective communication and relationship management.
Manage SLA
Monitor and enforce SLAs to ensure consistent response times and issue resolution, improving service reliability and customer trust.
Supplier Accounts
Track supplier accounts, manage contracts, and monitor performance metrics to ensure timely and quality service.
WorkForce Manager
Optimised Workforce Oversight
Simplify workforce administration, from tracking employee data to managing timesheets and expenses, ensuring smooth operation and accurate reporting.
Workforce Register
Centralise all workforce data in one place, allowing you to efficiently manage employee details and ensure accurate resource allocation.
Manage Timesheets
Simplify timesheet tracking and approval, ensuring accuracy in payroll and project billing while saving time and reducing administrative workload.
Manage New Requests
Efficiently log and categorise incoming support requests, ensuring no issue is missed and prioritising urgent needs for faster resolution.
Supplier Contacts
Manage supplier contact information to improve communication and strengthen partnerships.
Manage Expenses
Easily track and manage workforce expenses, ensuring quick approvals, better budgeting, and more accurate financial reporting.
WorkOrder Manager
Streamline Order Processing and Ensure Timely Completion
Efficiently manage work orders from creation to completion, improving workflows, reducing delays, and enhancing customer satisfaction.
Manage New Orders
Quickly create and assign new work orders, ensuring timely service delivery and preventing delays from the outset.
Process Orders
Track and manage order progress in real-time, ensuring smoother workflows and faster order fulfilment.
Completed Orders
Easily track and verify completed orders, ensuring accurate closure, streamlined reporting, and improved operational transparency.
HelpDesk Manager
Improve Support Efficiency and Customer Satisfaction
Streamline support requests and ensure timely issue resolution, enhancing service levels and boosting customer satisfaction.
Process Requests
Streamline request processing with automated workflows, ensuring quick and effective resolutions that enhance customer satisfaction.
Did you know…
"Organizations that implement an integrated ERP system can see up to a 22% reduction in operational costs by automating processes and improving resource management."
Gartner, ERP Systems Market Guide, 2022
Workforce Manager
Efficiently manage your workforce, track timesheets, and oversee expenses with the Workforce Manager module.
Client Accounts
Manage and track all client-related data, including account details, interactions, and performance
Client Contacts
Keep a detailed record of all client contact information to ensure effective communication and relationship management.
Supplier Accounts
Track supplier accounts, manage contracts, and monitor performance metrics to ensure timely and quality service.
Supplier Contacts
Manage supplier contact information to improve communication and strengthen partnerships.
Workplace Platform Solutions
Integrated Enterprise Resource Planning
i-ERP Solutions
We understand that organisations need efficient, affordable, and scalable tools to manage their workplace processes and drive success.
Our Enterprise Resource Planning (ERP) solution centralises your key business functions, providing you with the tools to make informed decisions, reduce costs, and grow your business more effectively and efficiently. Whether it's order management, inventory control, helpdesk support, or managing account and supplier relationships, Gravity Workplace’s ERP solution is designed to streamline operations, empower your team, and deliver enhanced customer satisfaction.
Integrated Workplace Management
i-WMS Solutions
We understand that organisations need robust, scalable solutions to manage complex, diverse workplace processes.
Our Integrated Workplace Management System (IWMS) delivers a comprehensive, enterprise-grade platform that helps you optimise your workplace, streamline operations, manage maintenance task and enhance productivity. Whether it's space utilisation, asset management, or sustainability initiatives, Gravity Workplace enables organisations to operate efficiently and cost-effectively whilst delivering new levels of customer satisfaction.
Did you know…
"Studies show that workplaces that prioritise energy savings see a 20% improvement in operational efficiency and 10% higher employee satisfaction."
Green Building Council, Workplace Sustainability Report 2023
Integrated SMART Energy Management
i-SEM Solutions
We understand the need for sustainable solutions that reduce costs, improve performance, and optimise energy utilisation.
Our Smart Energy Management (SEM) solutions empower you to optimise energy use across your operations with real-time monitoring, automated control, and actionable insights. Designed for efficiency and sustainability, it reduces costs, improves performance, and lowers environmental impact—all while seamlessly integrating with our Workplace platform. Take control of your energy today with intelligent, data-driven, SMART energy optimisation solutions.
